Privacy Policy

We are committed to protecting your privacy and security and have explained in detail the steps we take to do so. We manage this site from Belgium. We do not claim that materials on this site are appropriate or available for use in other locations. People who choose to access this site from other locations do so on their own initiative, and are responsible for compliance with local laws, if and to the extent local laws are applicable.

Outside Sites (Their Privacy Policies May Be Different)

This site contains links to other websites, like our sponsor’s websites or links to booksellers that may offer products or services that our customers might find useful. These sites may request information from you. In such instances, the collection and use of your personal information will be governed by the privacy policy applicable to that site. We do not control the privacy policies, contents or links that appear on these sites. We encourage you to review the privacy policies of any third party sites or services before providing any of them with your personal information.

How and why we collect information

We collect your information in order to record and support your participation in the events you express interest in and sign up for. If you register for a workshop or virtual event, for example, the information is used to book your seat, to track your preferences, and to keep you informed about the workshop and related events. As a visitor to our site, you can engage in many activities without providing any personal information. With regard to these events, such as registering for a workshop, we may ask you to provide certain information about yourself by filling out and submitting an online form. It is completely optional for you to engage in any of these events. If you engage in any of these events, however, we may ask that you provide us personal information, such as your first and last name, mailing address (including postal code), e-mail address, , telephone, credit card, and other personal information. If you do not provide the mandatory data with regard to a particular event, you will not be able to engage in that event. In all cases, we will collect personal identification information from you only if you voluntarily submit such information to us.

We will also tell you how we use your information or if we share it with another party. Except as otherwise provided in this privacy policy, we will never intentionally disclose any personal identification information about you as an individual user to any third party without having received your permission. If you supply us with your contact information you may receive periodic e-mails, mailings or calls from us with information on new products and services, important issues or upcoming events. If you wish to be removed from any postal, email, phone, or other lists, please let us know by emailing us at mail(at)gwengeerinck.eu. You can also write us or call us at the contact information included on the contact page. Please provide us with your exact name, email address, mailing address, and phone.

We will make sure your name is removed from the appropriate lists immediately. When you use our site, our authorized technology services provider or we may also collect certain technical and routing information from you to facilitate your use of the website and its services. We use this information to manage the site and to understand and measure traffic patterns on the site so that we know which areas of our sites are popular with our users, which areas need improvement, and what technologies are being used so that we may continually improve our website. This information is collected in aggregate form, without identifying you or any user individually. We may use this aggregate, non-identifying statistical data for statistical analysis, marketing, or similar promotional purposes. This data is often tracked by us, our technology services provider by using “cookies” during your visit.

A cookie is small amount of data that is transferred to your browser by a web server and can only be read by the server that gave it to you. It functions as your identification card and enables us to record your passwords, purchases, and preferences. It cannot be executed as code or deliver viruses. Most browsers are initially set to accept cookies. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it. (For some web pages that require an authorization, cookies are not optional. Users choosing not to accept cookies will probably not be able to access those pages.)

Exceptions to Privacy Policy.

While we are committed to keeping your information secure and private, we have the following exceptions to our privacy policy: We will release specific information about you or your account to comply with any valid legal inquiry or process such as a search warrant, subpoena, statute or court order. We will also release specific information in special cases, such as if there is an attempted breach of the security of the site, or a physical or property threat to you or others. We may also transfer user information, including personally identifiable information, in connection with a corporate merger, consolidation, the sale of related assets or corporate division or other fundamental corporate change. Further, the information you enter when making a purchase or an online donation will be shared with payment processors, financial gateways, and your credit card company to authorize credit card payments. Such information may also be shared with necessary third parties solely for the purpose or carrying out the transactions. 

Information Collection & Use

Registration

In order to participate in live events, you must first complete the registration form [and/or create a user name and password]. During registration you are required to give contact information (such as name and/or email address). We use this information to contact you about the services on our site in which you have expressed interest.

You may have the option to provide demographic information (such as income level and/or gender) to us; we encourage you to submit this information so we can provide you a more personalized experience on our site.

Gwen Geerinck is the sole owner of the information collected on www.gwengeerinck.eu. Gwen Geerinck collects personally identifiable information from our users at several different pages on our website.

Orders

If you purchase a product or service from us or make a donation, we may request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, and/or shipping address) and financial information (such as credit card number, expiration date).

We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

Surveys or Contests

From time-to-time we may provide you the opportunity to participate in contests or surveys on our site. If you participate, we will request certain personally identifiable information from you. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and/or shipping address), demographic information (such as zip code), preferences you may have about certain subjects, and so on.

We use this information to help us understand how we can improve the user experience on our website and how we can better serve your needs. We may use your contact information to contact you about news updates, upcoming events and product releases. At any given time, you will have the opportunity to opt out from our mailing list.

We may use a third party service provider to conduct these surveys or contests; that company is prohibited from using our users’ personally identifiable information for any other purpose.

Communications from the Site

Special Offers and Updates
We will occasionally send you information on products, services, special deals and promotions. You can sign up for these emails from us on our website. Out of respect for your privacy, we present the option not to receive these types of communications.

Newsletters
If you wish to subscribe to our newsletter(s) or news updates, we will use your name and email address to send the newsletter to you. Out of respect for your privacy, we provide you a way to unsubscribe.

Opt-out

We provide you the opportunity to ‘opt-out’ of having your personally identifiable information used for certain purposes, when we ask for this information. For example, if you purchase a product/service but do not wish to receive any additional marketing material from us, you can indicate your preference on our order form or website page.

If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication.

Service-related Announcements
We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email.

Customer Service
Based upon the personally identifiable information you provide us, we may send you a welcoming email to verify your username and password. We will also communicate with you in response to your inquiries and to provide the services you request. We will communicate with you by email or telephone, in accordance with your wishes.

Profile

We store information that we collect through cookies and log files to create a “profile” of your preferences. We tie your personally identifiable information, and your purchasing history, to information in the profile, in order to provide tailored promotions and marketing offers and to improve the content of the site for you.

We do not share your profile with other third parties.

Information Sharing and Disclosure

You will be notified when your personal information is collected by any third party that is not our service provider, so you can make an informed choice as to whether or not to share your information with that party.

Access to Personally Identifiable Information

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by making the change on our member information page or by emailing our Customer Support at mail(at)gwengeerinck.eu or by contacting us by telephone or postal mail at the contact information listed on our contact form.

Agents

We use an outside shipping company to fulfill orders, and a credit card processing company to bill you for goods and services. These companies do not retain, share, store or use personally identifiable information for any other purposes.

These third parties are prohibited from using your personally identifiable information for any other purpose.

Legal Disclaimer

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our website.

Log Files

As is true of most websites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and click stream data.

We use this information, which does not identify individual users, to analyze trends, to manage the site, to track users’ movements around the site and to gather demographic information about our user base as a whole.

We do not link this automatically-collected data to personally identifiable information.

Cookies

A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use cookies on this site.

We use session ID cookies and persistent cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close you browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file.

Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our site.

If you reject cookies, you may still use our site, but your ability to use some areas of our site, such as contests or surveys, will be limited.

Links to Other Sites

This website contains links to other sites that are not owned or controlled by Gwen Geerinck or "Authentic You". Please be aware that Gwen Geerinck is not responsible for the privacy practices of such other sites.

We encourage you to be aware when you leave our site and to read the privacy statements of each and every website that collects personally identifiable information.

This privacy statement applies only to information collected by this website.

Security

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

If you have any questions about security on our website, you can send email us at mail(at)gwengeerinck.eu.

Business Transitions

In the event that www.gwengeerinck.eu goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via email of any such change in ownership or control of your personal information.

Changes in this Privacy Statement

If we decide to change our privacy policy, we will post those changes to this privacy statement on the website and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.

Contact Us

If you have any questions or suggestions regarding our privacy policy, please contact us at mail(at)gwengeerinck.eu.

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